Bank Holiday closures  at Havebury HousingOffice at Havebury HousingShared Ownership  at Havebury HousingImproving the way you pay  at Havebury HousingCall monitoring at Havebury HousingKeep in Touch Calls  at Havebury HousingSetting up your Direct Debt is just a phone call away at Havebury HousingSolar PV Programme Update at Havebury HousingNeighbourhood Grading at Havebury Housing

Bank Holiday closures

Our Bury St Edmunds and Haverhill offices will be closed on Monday 31 August and will re-open on Tuesday 1 September. In case of an emergency, please call 0300 3300 900. We wish you a great Bank Holiday weekend.

Weather Warnings - in emergency call 0300 3300 900

We are currently experiencing a high number of calls.  You can report a repair at  Click here for information and advice about weather warnings.

Thinking of buying a home?

Havebury offers a variety of new homes to purchase on a Shared Ownership basis. For more information and to see what homes are available to buy, please read our shared ownership information.

Improving the way you pay

We are making improvements to our payment service using a new provider (AllPay) for collection of our direct debit payments, switching from Payzone to Paypoint. For more information, click here.

Call monitoring

From March, we record all telephone calls to help us improve our customer services. Please note that any calls to our 0300 3300 900 number may be recorded for training and security purposes.

Keep in Touch calls

From 10th August - 4th September Havebury will be compiling a census of every member of your household who is aged 16-65. Find out why we're doing this

Setting up your Direct Debt is just a phone call away

Did you know that you can now set up your Direct Debit just by calling 0300 3300 900. For more information, click here.

Solar PV Programme delayed

Our solar photovoltaics (PV) programme has been delayed by a National Power Network connection delay.
Contact Lauren Hollands, Customer Liaison Co-ordinator on 01284 722036 for information.

Neighbourhood grading days

The 2015 Neighbourhood Grading Days are starting to take place. To view the latest Neighbourhood Grading reports, click here.


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