Category: General News

June 18, 2024

Team training – Friday 28 June 2024

On Friday 28 June, our Neighbourhood and Estates team are training and won’t be available to take any incoming calls or emails on this day. The usual service will resume on Monday 1 July 2024.

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June 13, 2024

Havebury News spring 2024

Havebury News spring 2024 is now available for you to read.

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June 13, 2024

Tackling fly-tipping

Fly-tipping is a common problem amongst the wider community.

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Barbecue safety

Barbecue safety

Jun 7th 2024

As we head towards summer, many of you may be thinking about getting the barbecue out. Here are some safety tips to ensure your barbecue is both safe and enjoyable.

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Posted in: General News

Hoarding Awareness Week 2024

Hoarding Awareness Week 2024

May 14th 2024

This week is Hoarding Awareness Week. We want to raise awareness about hoarding and help you understand a little more about some of the reasons why people hoard and the challenges it brings.

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Posted in: General News

Our customer service standards

Our customer service standards

May 9th 2024

In October 2023, we launched our One Common Goal campaign, which laid out a set of commitments our technicians make when they enter your home to carry out repairs. We’ve put these commitments in place to ensure that you, our resident, always comes first, and you know exactly what to expect.

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Posted in: General News