Bank holiday
Sep 16th 2022Although our office will be closed on Monday, you can still contact us on 0300 3300 900 and speak to our out-of-hours team. We...
Read StoryPosted in: Corporate, General News, Tenants
September 26, 2022
Your 2021-22 service charge statements
This statement relates to service charges applied during 2021-22. The statement shows the difference between what we estimated the cost would be, and what the actual costs were for 2021/22. This may result in either a: Surplus – a...
Read full articleSeptember 22, 2022
Our 2021-22 Annual Reports
These reports detail our performance over the previous financial year, 2021/22. Our chief executive, Andrew Smith says: “As we reach our 20th anniversary, there are many reasons to be optimistic. Our recovery from the...
Read full articleSeptember 21, 2022
Five new apprentices join the Repairs team
They will all work alongside our technicians, as their mentors, whilst studying at West Suffolk College to gain their qualifications. Brad-Lee’s course will see him gain a level 3 in plumbing. He will become...
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The Howard Estate community clean-up
Sep 7th 2022On the day we were joined by West Suffolk Council, idverde, Suffolk Constabulary, The Howard Estate Green Hearts and Ellie McCarthy (West Suffolk Councils...
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Company training
Aug 30th 2022Please be mindful that teams will also be unavailable via email on this day. If you have an emergency please do call our usual...
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Tenant Voice Panels – where your voice matters
Aug 9th 2022We want this panel to be representative of our communities – this means that everyone is welcome – all we ask is that you...
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Posted in: Community, Corporate, General News, Tenants • Tagged: engagement, tenants, voice
We are one of the UK’s Best Workplaces for Women!
Aug 1st 2022The results are based on what women across 263 organisations, including us, have anonymously reported to Great Place to Work UK®. about our workplace...
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Reducing the risk of wildfires
Jul 22nd 2022You may have seen in the news, that a long period of very dry weather and the recent record high temperatures have increased the...
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Posted in: General News, Tenants • Tagged: fire, safety
Cost of living help from external agencies
Jul 20th 2022You will qualify for this payment if you are getting certain benefits or tax credits. You do not need to apply; this gets paid...
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We’re supporting ASB Awareness Week
Jul 19th 2022According to Resolve ASB polling by YouGov, more than one-third (35%) of the UK public had experienced an increase in ASB in their local...
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Top tips for staying cool!
Jul 18th 2022This week, we will see extremely high temperatures across the UK. It is important to be able to relax and enjoy the weather but...
Read StoryPosted in: General News