Our Customer Service Awards
Aug 21st 2024On Friday, we hosted our 2024 staff conference. To finish off the day, Kwajo Tweneboa announced the winners of our Customer Service Awards.
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September 26, 2024
Our 2023-24 annual report
We publish our annual report, financial statements, and value for money statement every year.
Read full articleSeptember 24, 2024
Team training – Tuesday 1 October 2024
On Tuesday 1 October, our Neighbourhood and Estates team are training and won’t be available to take any incoming calls or emails on this day. The usual service will resume on Wednesday 2 October 2024.
Read full articleAugust 30, 2024
Starts At Home Day 2024
Starts at Home Day is a chance to celebrate the positive impact of supported housing on our communities across the country and ensure it is recognised as an invaluable part of the housing, health, social care, and criminal justice systems.
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Our damp and mould process
Jun 27th 2024Dave Wilbraham is our damp and mould surveyor. Here, he tells us more about his role and how to prevent condensation from building up in your home.
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Our 2023-24 Tenant Satisfaction Measures performance
Jun 26th 2024Tenant Satisfaction Measures (TSMs) were introduced in April 2023 by The Regulator of Social Housing (RSH). They allow the RSH, as well as residents, to see how housing providers are performing.
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Lucy Adams House
Jun 26th 2024In March this year, we renamed our homeless hostel Tayfen House, to Lucy Adams House in memory of our colleague and resident, Lucy Adams.
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Team training – Friday 28 June 2024
Jun 18th 2024On Friday 28 June, our Neighbourhood and Estates team are training and won’t be available to take any incoming calls or emails on this day. The usual service will resume on Monday 1 July 2024.
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Havebury News spring 2024
Jun 13th 2024Havebury News spring 2024 is now available for you to read.
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Tackling fly-tipping
Jun 13th 2024Fly-tipping is a common problem amongst the wider community.
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Barbecue safety
Jun 7th 2024As we head towards summer, many of you may be thinking about getting the barbecue out. Here are some safety tips to ensure your barbecue is both safe and enjoyable.
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We’re sad to share the news that Steve Arbon, one of our technicians, has passed away.
May 31st 2024Steve was a member of our team for over 41 years.
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