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Tenant info

Tenant info

Everything you need to know about being a Havebury tenant can be found here.

From managing your money to reporting anti-social behaviour, we are here to help! If you can’t find what you’re looking for, call our friendly teams on 0300 3300 900 or email myarea@havebury.com.

Your area

Your area

Our Tenancy and Estates Team provides a wide range of services in your area.

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Your rent

Your rent

Click here for information about paying your rent, and asking for help if you need it.

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Your safety

Your safety

Your safety is our utmost priority; find out how to stay safe in your home here.

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Your Home

Your Home

You have a commitment to look after your Havebury property, including its upkeep and its insurance.

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The benefits team

The benefits team

Our benefits advisors can ensure you are claiming everything to which you're entitled.

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Community NEWS

The Census 2021

Here we tell you more about the census, why it’s important, how you can take part and all the other essential information you may need. What is the census? The census is a unique...

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Tenants NEWS

Tenant Engagement

We are exploring the ways we gather your views about how we do things and the services you receive from us. To make sure we’re listening to you the best way that we can,...

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The Housing Ombudsman Service published a new Complaints Handling Code in July 2020.

All landlords were required to self-assess and publish against this code by 31 December 2020. Our assessment of this is here https://www.havebury.com/wp-content/uploads/2020/12/Self-assessment-form-HHP.pdf

#Respecting #Engaging #Fair #Complaints