Tenant information

Tenant information

Here is some useful information to help you manage your tenancy, guidance on our repairs service, engagement opportunities and so much more!

Your community

Your community

Find out more here about how we help to keep your community clean, safe and thriving

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Payments, rents and services charges

Payments, rents and services charges

Find out more here about paying your rent, information about benefits and more.

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Repairs and maintenance

Repairs and maintenance

Find out how to report a repair and how to keep your home and the people who live with you safe.

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Your Involvement

Your Involvement

Find out all about the engagement opportunities you have to get involved with us.

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See how we are doing

See how we are doing

Find out more about how we are performing against key indicators and what we are doing to improve our services.

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Managing your tenancy

Managing your tenancy

We want you to feel safe and happy in your home. Find out more here about how you can manage your tenancy.

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Tenants NEWS

Meet Danielle

Before this, Danielle was based in Soham and had lived in the same privately rented house for 12 years. In August 2021, her landlord decided to sell the house, which meant she had to...

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Tenants NEWS

Impact assessments

We do these impact assessments to measure a project or engagement’s success. In doing this, we’re constantly reviewing what we do and how we do it. This ensures value for money and shows that...

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