Tenant information
Here is some useful information to help you manage your tenancy, guidance on our repairs service, engagement opportunities and so much more!
Your community
Find out more here about how we help to keep your community clean, safe and thriving
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Payments, rents and services charges
Find out more here about paying your rent, information about benefits and more.
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Repairs and maintenance
Find out how to report a repair and how to keep your home and the people who live with you safe.
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Your Involvement
Find out all about the engagement opportunities you have to get involved with us.
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See how we are doing
Find out more about how we are performing against key indicators and what we are doing to improve our services.
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Managing your tenancy
We want you to feel safe and happy in your home. Find out more here about how you can manage your tenancy.
Read MoreCorporate NEWS
We have an exciting opportunity to join our Tenant Experience Committee!
Our Tenant Experience Committee (TEC) was set up around a year ago and is a sub-committee of our Board. It ensures that our residents are at the heart of our decision-making.
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Funding successful to improve energy efficiency for hundreds of homes.
Independent East* has secured almost £9m in funding to boost energy efficiency in hundreds of social housing homes.
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