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Your home

Your home

Make your house, a home

Your responsibilities include the efficient upkeep of your home, helping to reduce anti-social behaviour, and seeking permission before making any alterations. Below, we have added some useful links to ensure we all play our part in keeping your home a safe and comfortable place to live.

Finding a Home

Finding a Home

Home-Link is the choice-based lettings scheme for all local council and housing association homes.

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Tenants' Handbook

Tenants' Handbook

The Tenants' Handbook tells you everything you need to know about your tenancy.

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Moving out

Moving out

If you are moving to a non-Havebury property, you must complete a termination of tenancy form.

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Fencing Policy

Fencing Policy

This clarifies our responsibilities in providing and maintaining the fences around your home.

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Home Contents Insurance

Home Contents Insurance

Insure your contents and get peace of mind that your possessions are covered if the worst happens.

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Mould and condensation

Mould and condensation

Suffering from mould and condensation in the home? Read our helpful guide to getting rid of it.

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Repairs

Repairs

You can contact us 24/7 if you need to report a repair to your property.

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Report illegal subletting

Report illegal subletting

As the demand for social housing increases, it is important to report any illegal subletting.

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Permission for Alterations

Permission for Alterations

You will need permission from us before making any changes to your home.

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General News NEWS

How fuel supply may affect our services

As you’ll have no doubt seen in the news, there are fuel shortages and/or supply issues, both nationally and locally. We’re keeping a constant watch on this, and particularly how this may affect the...

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General News NEWS

Your feedback has helped us improve the services we provide

We have all been working very differently over the last 18 months and as part of this, we have adapted how we deliver our services to you. Earlier this year, we asked you to...

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