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Your home

Your home

As a Havebury tenant, it is part of your agreement with us that you will look after your property.

Your responsibilities include the efficient upkeep of your home, helping to reduce anti-social behaviour, and seeking permission before making any alterations. See below for advice on a number of issues that may affect you as a tenant and how you must play your part.

Finding a Home

Finding a Home

Home-Link is the choice-based lettings scheme for all local council and housing association homes.

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Tenants' Handbook

Tenants' Handbook

The Tenants' Handbook tells you everything you need to know about your tenancy.

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Moving out

Moving out

If you are moving to a non-Havebury property, you must complete a termination of tenancy form.

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Fencing Policy

Fencing Policy

This clarifies our responsibilities in providing and maintaining the fences around your home.

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Home Contents Insurance

Home Contents Insurance

Insure your contents and get peace of mind that your possessions are covered if the worst happens.

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Mould and condensation

Mould and condensation

Suffering from mould and condensation in the home? Read our helpful guide to getting rid of it.

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Repairs

Repairs

You can contact us 24/7 if you need to report a repair to your property.

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Report illegal subletting

Report illegal subletting

As the demand for social housing increases, it is important to report any illegal subletting.

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Permission for Alterations

Permission for Alterations

You will need permission from Havebury before making any changes to your home.

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Community NEWS

Coronavirus Vaccine 2021

Who can get the vaccine? The NHS is currently offering the COVID-19 vaccine to people most at risk from coronavirus. In England, the vaccine is on offer in some hospitals and pharmacies, at hundreds...

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General News NEWS

Mould in homes – a Uswitch report

With this in mind, Uswitch has created an in-depth study looking at the prevalence of mould around the UK along with the health implications of having it in one’s home. They also looked at...

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The Housing Ombudsman Service published a new Complaints Handling Code in July 2020.

All landlords were required to self-assess and publish against this code by 31 December 2020. Our assessment of this is here https://www.havebury.com/wp-content/uploads/2020/12/Self-assessment-form-HHP.pdf

#Respecting #Engaging #Fair #Complaints