Your home

Your home

Make your house, a home

Below, we have added some useful links for information on managing your home and tenancy.

How to become a resident

How to become a resident

Want to become a tenant or a Shared Owner? Find out how here

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Tenants' Handbook

Tenants' Handbook

The Tenants' Handbook tells you everything you need to know about your tenancy.

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Managing your tenancy

Managing your tenancy

Find out how you can manage your tenancy, from moving out to reporting illegal subletting.

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Payments, rents and service charges

Payments, rents and service charges

Find out more about your rent, benefits you may be entitled to and more.

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Home Contents Insurance

Home Contents Insurance

Insure your contents and get peace of mind that your possessions are covered if the worst happens.

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Mould and condensation

Mould and condensation

Suffering from mould and condensation in the home? Read our helpful guide to getting rid of it.

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Repairs

Repairs

You can contact us 24/7 if you need to report a repair to your property.

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Looking after your home

Looking after your home

Find out how you can look after your home from permissions and alterations to dealing with condensation and mould.

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Staying safe in your home

Staying safe in your home

Want some tips of how to stay safe in your home? Click here.

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Tenants NEWS

Meet our domestic abuse champions

In the spring 2023 edition of Havebury News, we set out how we were working to become Domestic Abuse Housing Alliance (DAHA) accredited. This is the only UK benchmark for how housing providers should respond to domestic abuse.

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General News NEWS

National Social Housing Safety & Compliance Week 2023

This week is National Social Housing Safety & Compliance Week. Now in its third year, this week will see the launch of a new movement, ‘Together for Safety’.

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