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Your home

Your home

As a Havebury tenant, it is part of your agreement with us that you will look after your property.

Your responsibilities include the efficient upkeep of your home, helping to reduce anti-social behaviour, and seeking permission before making any alterations. See below for advice on a number of issues that may affect you as a tenant and how you must play your part.

Finding a Home

Finding a Home

Home-Link is the choice-based lettings scheme for all local council and housing association homes.

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Tenants' Handbook

Tenants' Handbook

The Tenants' Handbook tells you everything you need to know about your tenancy.

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Moving out

Moving out

If you are moving to a non-Havebury property, you must complete a termination of tenancy form.

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Fencing Policy

Fencing Policy

This clarifies our responsibilities in providing and maintaining the fences around your home.

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Home Contents Insurance

Home Contents Insurance

Insure your contents and get peace of mind that your possessions are covered if the worst happens.

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Mould and condensation

Mould and condensation

Suffering from mould and condensation in the home? Read our helpful guide to getting rid of it.

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Repairs

Repairs

You can contact us 24/7 if you need to report a repair to your property.

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Report illegal subletting

Report illegal subletting

As the demand for social housing increases, it is important to report any illegal subletting.

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Permission for Alterations

Permission for Alterations

You will need permission from Havebury before making any changes to your home.

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Corporate NEWS

Our Corporate Plan 2021-2026

Andrew Smith, Chief Executive of Havebury Housing Partnership is delighted to be able to share our Corporate Plan with you. “This plan sets out our visions, values, objectives and milestones along the way to...

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Community NEWS

Family at the Heart – Harleys Home and Leisure

Last March, Reece Horide was facing the hardest 12 weeks of his life. The first national lockdown had begun, leaving the 33‐year‐old furloughed from his job as a sales rep; a career for which...

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The Housing Ombudsman Service published a new Complaints Handling Code in July 2020.

All landlords were required to self-assess and publish against this code by 31 December 2020. Our assessment of this is here https://www.havebury.com/wp-content/uploads/2020/12/Self-assessment-form-HHP.pdf

#Respecting #Engaging #Fair #Complaints