Your home

Your home

Make your house, a home

Below, we have added some useful links for information on managing your home and tenancy.

How to become a resident

How to become a resident

Want to become a tenant or a Shared Owner? Find out how here

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Tenants' Handbook

Tenants' Handbook

The Tenants' Handbook tells you everything you need to know about your tenancy.

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Managing your tenancy

Managing your tenancy

Find out how you can manage your tenancy, from moving out to reporting illegal subletting.

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Payments, rents and service charges

Payments, rents and service charges

Find out more about your rent, benefits you may be entitled to and more.

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Home Contents Insurance

Home Contents Insurance

Insure your contents and get peace of mind that your possessions are covered if the worst happens.

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Mould and condensation

Mould and condensation

Suffering from mould and condensation in the home? Read our helpful guide to getting rid of it.

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Repairs

Repairs

You can contact us 24/7 if you need to report a repair to your property.

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Looking after your home

Looking after your home

Find out how you can look after your home from permissions and alterations to dealing with condensation and mould.

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Staying safe in your home

Staying safe in your home

Want some tips of how to stay safe in your home? Click here.

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General News NEWS

We’ve changed the way you contact us

A reminder on what this means: Our office will remain closed for walk-ins, but we will offer you an appointment to come and visit one of our teams Alongside pre-booked office appointments, we are...

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General News NEWS

We are improving our repairs service

There’s a number of things that have contributed to our repairs service not working as well as we would like. As you’ll be aware, we had a backlog of repairs which arose from the...

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