Posted on: May 26th 2023   •    Posted in: General News

Domestic Abuse Housing Alliance (DAHA)

DAHA accreditation is the UK benchmark for how housing providers should respond to domestic abuse in the UK. It is the only project in the UK offering domestic abuse accreditation for the housing sector.

We are working to become DAHA accredited to ensure we deliver safe and effective responses to domestic abuse by focusing on the eight priority areas:

  • Policies and procedures (both internal and external)
  • Safety-led case management
  • Survivor led support
  • Intersectional and anti-racist practice
  • Perpetrator accountability
  • Partnerships and collaboration
  • Staff development and support
  • Publicity and raising awareness

Amy St Ledger, our assistant director of customer and housing services, says:

Amy St Ledger


“We remain committed to improving the service and support to victims of domestic abuse. As part of this, we have been working towards the Domestic Abuse Housing Alliance accreditation programme to make sure the support, action and help we offer is the best that it can be for our residents. This is a large piece of work that we are hoping to have finished by December this year.”


What does this mean for you?

Put simply, if you need to reach out to us because you, or someone you know, is a victim of domestic abuse, our team will be fully trained to support you.

Where can you get support?

If you are a victim of domestic abuse, you can reach out and speak to anyone in our team.

Alternatively, you can contact:

  • National Domestic Abuse Helpline – 0808 2000 247 – www.nationaldahelpline.org.uk/
  • The Men’s Advice Line for male domestic abuse survivors – 0808 801 0327
  • The Mix, free information, and support for under 25s in the UK – 0808 808 4994
  • National LGBT+ Domestic Abuse Helpline – 0800 999 5428
  • Samaritans (24/7 service) – 116 123
  • Respect phoneline for perpetrators of abuse – 0808 802 4040

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