Category: Tenants

The following section contains contains recent news for our current Havebury tenants.

June 29, 2022

Our STAR satisfaction survey

You may have got a text message letting you know that a company, TLF Research, might call you on our behalf, to carry out a STAR satisfaction survey. TLF is experienced in doing these...

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June 9, 2022

The Housing Ombudsman Service’s new Complaint Handling Code

The Housing Ombudsman Service published a new Complaint Handling Code in July 2020. In March 2022 this was refreshed, with a new Code going live from 1 April 2022. You can read more about...

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April 28, 2022

Join our Tenant Experience Committee 

We’re in the exciting process of creating a new Tenant Experience Committee, which will operate at the heart of Havebury, reporting directly to our Board. The Committee will ensure that we’re all hearing your...

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