The Homes for Ukraine scheme
Mar 30th 2022Some of our residents have been in touch asking about the possibility of helping Ukrainian refugees. We’ve set out some information in response to...
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June 29, 2022
Our STAR satisfaction survey
You may have got a text message letting you know that a company, TLF Research, might call you on our behalf, to carry out a STAR satisfaction survey. TLF is experienced in doing these...
Read full articleJune 9, 2022
The Housing Ombudsman Service’s new Complaint Handling Code
The Housing Ombudsman Service published a new Complaint Handling Code in July 2020. In March 2022 this was refreshed, with a new Code going live from 1 April 2022. You can read more about...
Read full articleApril 28, 2022
Join our Tenant Experience Committee
We’re in the exciting process of creating a new Tenant Experience Committee, which will operate at the heart of Havebury, reporting directly to our Board. The Committee will ensure that we’re all hearing your...
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Tenancy and Estates – Team Training
Mar 21st 2022If your enquiry is urgent, you can call our usual 0300 3300 900 number and speak to our Reception team who may be able...
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Keeping you updated about our grass cutting services
Feb 18th 2022Usually Idverde, our grounds maintenance company, starts their grass cutting rounds in mid-march, but we want to take advantage of the dryer weather.You will...
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Permission applications made easier
Feb 3rd 2022Over the last few months, we have been reviewing the way we process your requests to make improvements and alterations in your home. We...
Read StoryPosted in: General News, Tenants
Home safety quiz – Win £50 Love2Shop vouchers
Dec 13th 2021Home safety is very important to us. We want to give you the tools to be able to understand what will make your home a...
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The importance of wearing masks
Dec 9th 2021As you may have seen in the prime minister’s announcement on 8 December 2021, further restrictions have been introduced in response to the increase...
Read StoryPosted in: General News, Tenants
Havebury News Winter 2021
Dec 2nd 2021It’s that time of the year already, where we have published Havebury News Winter 2021! As the weather turns colder and Christmas is fast...
Read StoryPosted in: Community, Havebury Newsletter, Tenants
We need tenant Committee members
Nov 10th 2021By joining a committee it’s a really exciting opportunity for you to help us shape our services and ensure that your voice is being...
Read StoryPosted in: General News, Tenants
Scams to be aware of March 2022
Oct 4th 2021We are aware of scams that are currently happening in the local area and more broadly in the UK. We want to protect our...
Read StoryPosted in: Community, General News, Tenants