
The Homes for Ukraine scheme
Mar 30th 2022Some of our residents have been in touch asking about the possibility of helping Ukrainian refugees. We’ve set out some information in response to...
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The following section contains contains recent news for our current Havebury tenants.
June 29, 2022
You may have got a text message letting you know that a company, TLF Research, might call you on our behalf, to carry out a STAR satisfaction survey. TLF is experienced in doing these...
Read full articleJune 9, 2022
The Housing Ombudsman Service published a new Complaint Handling Code in July 2020. In March 2022 this was refreshed, with a new Code going live from 1 April 2022. You can read more about...
Read full articleApril 28, 2022
We’re in the exciting process of creating a new Tenant Experience Committee, which will operate at the heart of Havebury, reporting directly to our Board. The Committee will ensure that we’re all hearing your...
Read full articleSome of our residents have been in touch asking about the possibility of helping Ukrainian refugees. We’ve set out some information in response to...
Read StoryPosted in: Community, General News, Tenants
If your enquiry is urgent, you can call our usual 0300 3300 900 number and speak to our Reception team who may be able...
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Usually Idverde, our grounds maintenance company, starts their grass cutting rounds in mid-march, but we want to take advantage of the dryer weather.You will...
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Over the last few months, we have been reviewing the way we process your requests to make improvements and alterations in your home. We...
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Home safety is very important to us. We want to give you the tools to be able to understand what will make your home a...
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As you may have seen in the prime minister’s announcement on 8 December 2021, further restrictions have been introduced in response to the increase...
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It’s that time of the year already, where we have published Havebury News Winter 2021! As the weather turns colder and Christmas is fast...
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By joining a committee it’s a really exciting opportunity for you to help us shape our services and ensure that your voice is being...
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We are aware of scams that are currently happening in the local area and more broadly in the UK. We want to protect our...
Read StoryPosted in: Community, General News, Tenants