This letter will explain that you will need to move from tax credits to Universal Credit (UC) within three months, if you wish to carry on receiving top-ups to your income.
You may see this move referred to as ‘Managed Migration’, and in 2023-24 it shouldn’t affect those on additional benefits of housing benefit, income-related ESA, JSA or income support.
You will have three months to make a claim for UC, and when you claim, you will get ‘Transitional Protection’ to top-up your UC payments. This ensures that no one will be worse off when moving over.
If you need help understanding why, how and when you need to move over to UC, our Welfare and Benefits team is on hand to help. If you want to discuss your options, please call the team on 0300 3300 900 extension 7305 or email email@example.com