Author: Hayley Lambert

June 9, 2022

The Housing Ombudsman Service’s new Complaint Handling Code

The Housing Ombudsman Service published a new Complaint Handling Code in July 2020. In March 2022 this was refreshed, with a new Code going live from 1 April 2022. You can read more about...

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April 28, 2022

Join our Tenant Experience Committee 

We’re in the exciting process of creating a new Tenant Experience Committee, which will operate at the heart of Havebury, reporting directly to our Board. The Committee will ensure that we’re all hearing your...

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March 30, 2022

The Homes for Ukraine scheme

Some of our residents have been in touch asking about the possibility of helping Ukrainian refugees. We’ve set out some information in response to queries we’ve received, which we hope is helpful. Homes for...

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