Meet Alicia
Jun 14th 2023Alicia Mortlock is a resident of ours, Vice Chair of the Tenant Experience Committee*, and a Board member. Here she explains a little more about herself and her passion for giving other tenants a voice.
Read Story
Clements community day May 2023
Jun 12th 2023Thank you to everyone who joined us on our first community day at the Clements Estate, and helped to make it a great success!
Read Story
Stock condition surveys
May 30th 2023A stock condition survey is an inspection to assess the age and condition of parts of your home, such as your kitchen and bathroom. They’re undertaken every five years.
Read StoryPosted in: Tenants
Funding successful to improve energy efficiency for hundreds of homes.
Apr 6th 2023Independent East* has secured almost £9m in funding to boost energy efficiency in hundreds of social housing homes.
Read StoryPosted in: Community, Corporate, General News, Tenants
We’ve committed to UNISON’s Anti-Racism Charter.
Apr 5th 2023We are proud to be the first housing association to sign the Anti-Racism Charter.
Read StoryPosted in: Community, Corporate, General News, Tenants
We have made some improvements to our teams based on your feedback.
Mar 30th 2023From this week, the Neighbourhood and Estates team (formally called Tenancy and Estates) is now split into geographical patches.
Read StoryPosted in: Community, General News, Tenants
Updating the way you contact us
Mar 22nd 2023Based on your feedback, we have changed the options you hear when you contact us on our 0300 number.
Read StoryPosted in: Community, General News, Home Ownership, Tenants
Meet Danielle
Jan 23rd 2023In March 2022, Danielle, her husband, and their three daughters moved into their new home in Chettisham, Ely.
Read StoryPosted in: Tenants
Our new EDI Strategy
Dec 1st 2022Equality, diversity and inclusion (EDI) has never been more important. Recent events have highlighted the varied inequalities in our society, with the housing sector playing a pivotal role in addressing these.
Read StoryPosted in: Community, General News, Tenants
Firework safety
Oct 17th 2022One of the nicest things about the nights drawing in and the longer evenings is fireworks.
Read Story
2021-22 service charge statements
Sep 26th 2022If you pay a service charge, your most recent statement would have landed on your doorstep this week.
Read StoryPosted in: General News, Tenants
Our 2021-22 Annual Reports
Sep 22nd 2022We publish our annual report, financial statements, and value for money statement every year.
Read StoryPosted in: Corporate, General News, Tenants